Photo Gallery

Group of people in front of a restaurant in beach attire

Beach Clean Up Benefitting Lucky Puppy Rescue

Our team had a great time participating in the 2022 Beach Clean Up to benefit Lucky Puppy Rescue.  Each year a local restaurant, Pineapple Willy's hosts beach clean up events every Saturday morning, with $10 per person that participates donated back to a local charitable organization.  We are proud to support our community, as well as help beautify Panama City Beach!

Leather couch with microbial growth

Microbial Growth Can Move in Mysterious Ways!

Under the right time, temperature, and moisture conditions, microbial growth can spread rapidly.  Along with adhering to a variety of different materials and surfaces, did you know that microbial growth is attracted to oils from human skin? Because of this, heavier growth will tend to concentrate in areas with high levels of skin oil, such as leather furniture that is regularly sat on.  Above is a leather couch, pre-mitigation, from a home that SERVPRO of Bay County recently provided mold remediation services for as an example.  

SERVPRO truck in front of a flooded commercial building in Callaway, Florida

Flood Response in Callaway, Florida

2021 has been an extremely stormy, wet, and rainy year for the Panhandle of Florida.  During a recent extreme downpour, many local area homes and businesses experienced significant flooding.  Our team dispatched throughout the Bay County area as soon as the waters began to recede, serving the mitigation needs of our community.

3 SERVPRO employees receiving an award at the SERVPRO of Bay County Office

Team Carter Receives BBB Torch Award for Ethics

Our team was recently honored by the Better Business Bureau of Northwest Florida with the 2021 Torch Award for Ethics.  This award publicly recognizes charities and businesses that maintain a solid commitment to conducting business practices in an ethical manner.  We are so honored to be selected for this distinction!

SERVPRO employees standing in front of a newly reconstructed bank in Panama City, Florida

Bay Credit Union Grand Re-Opening!

Bay Credit Union on Highway 231 sustained extensive damaged from Hurricane Michael in 2018.  A little over two years later, in March of 2021, SERVPRO of Bay County was proud to both celebrate the establishment's grand re-opening with them, as well as the success of our reconstruction department for helping rebuild this Panama City business.  Bay Credit Union's leadership team is beyond thrilled with the final result of their new main branch, and we could not be happier to be such an integral part of their journey.

Box truck outside of SERVPRO of Bay County in Panama City, FL

Storm Response - Winter Storm 2021

SERVPRO of Bay County is proud to be part of a network of franchises that travels to help our neighbors in need during large storm events.  Most recently, our team loaded up and headed to Texas to assist with the unprecedented winter storms that had taken place in February 2021.  We have traveled all across the United States for storm work, helping us gain valuable experience and expertise that we can use to further assist our community when local damages strike.

Man extracting water in a commercial bathroom on Panama City Beach, Florida

Commercial Water Extraction

When a pipe bursts, especially in a commercial facility, the amount of water released can be very large, and can spread very quickly.  To help reduce the amount of damage sustained, SERVPRO of Bay County offers 24/7/365 emergency response to begin the water extraction process.  Utilizing industry leading equipment, we can extract water nearly anywhere, and help get your facility back to business faster!

Mold containment built in a residential kitchen

Mold Remediation 101 - Containment Building

When SERVPRO of Bay County performs mold remediation service, we often build a containment around the affected area in order to protect the rest of the structure from microbial exposure.  Pictured above is one such containment, separating the affected kitchen area from the rest of the home before beginning the remediation work.

Man Cleaning Artwork in a Home on Panama City Beach Post Demolition

Full Service Remediation

SERVPRO of Bay County is known for emergency response to remediate water, fire, or storm damages, but our services go much farther beyond that initial stage.  Throughout the course of a damage, our team works to keep the customer informed of status, maintain the property, and as a very important final step, performs a thorough cleaning of the property post demolition.  Our goal is to treat your property as we would our own while servicing your home or business.

Man taking photos of equipment removal in Panama City

Documentation From Start to Finish

SERVPRO of Bay County provides documentation of all services performed, equipment used, and labor hours worked to our customer for every job we perform.  Included in this documentation is a file of photos, such as the one above, showing the final clean up at the job site.

Man using a portable extraction machine in Panama City Beach

We Can Handle Water Damages Anywhere!

Water damage on the 15th floor of a high rise condominium?  No Problem!   SERVPRO of Bay County has industry leading, portable extraction equipment to handle water damages wherever they may happen!

Collage of Construction Photos at a Bank in Panama City, Florida

Rebuilding Bay County - Bay Credit Union

SERVPRO of Bay County is proud to work with Bay Credit Union on rebuilding their Highway 231 location. Our reconstruction department has made a great deal of progress, and with a plan of action established, we look forward to helping them get back to business!

Men setting up drying mats on wood flooring in a water damaged home in Callaway near me

Water Remediation - Targeted Drying

When a water damage affects your home or business, SERVPRO of Bay County responds as quickly as possible to begin mitigating the damages.  This quick response, along with specialized drying techniques, like the use of drying mats to target specific areas of moisture, helps to reduce the amount of damage sustained.  To learn more about our water damage services, give us a call at 850-785-1077.

Equipment Set Up for Mold Remediation in a house

Mold Remediation in Panama City Beach, FL

As a licensed Mold Remediation Company, SERVPRO of Bay County provides mold services throughout the Panhandle of Florida, both large and small.  Utilizing specialized equipment and techniques, our team works meticulously to remediate mold growth in your home or business.

SERVPRO of Bay County is Proud to Offer Commercial Cleaning Services

As COVID-19 continues to change what it means to be clean, SERVPRO of Bay County is proud to offer Certified: SERVPRO Cleaned Services in our community!  The Clifford Chester Sims State Veteran's Nursing Home is one of our most recent participants, taking aggressive cleaning and sanitizing steps to help keep residents and visitors safe.

SERVPRO of Bay County Supports Beach Care Services

SERVPRO of Bay County is proud to support Beach Care Services in their annual golf tournament benefitting Panama City Beach locals. Our team of four had a great time and finished in 3rd place in the tournament.

Safety Training at a Young Age!

Conner, the son of one of our Project Managers, came by to visit and got to dress just like the SERVPRO of Bay County team, PPE and all!

Attic Fire in Panama City Beach

After a fire charred the attic of this Panama City Beach rental house the owners called SERVPRO of Bay County to bring a quick resolution. The first step was to remove all debris so the area was clean and ready for restoration.  As is visible in the before picture the charring was extensive, SERVPRO of Bay County used a professional technique known as ice blasting to remove the char and clean the trusses after proper cleaning the trusses were sealed with an odor blocker. This thorough and well thought out process allowed  for this 4 story house to be restored and not completely reconstructed.

Hurricane Matthew

This beachside dining area of the Ponte Vedra Inn was full of beach sand as a result of Hurricane Matthew. The wind and water surge pushed in multiple sets of french doors and filled the space with sand and debris. Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Bathroom Sewage Cleanup

This bathroom had extensive water and sewage damage. The SERVPRO of Bay County team was able to remove all water and sewage using special training and equipment to safely clean this type of contamination. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. SERVPRO of Bay County will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

Fire in Bay County Restaurant

After a local restaurant suffered extensive damage from a fire. The owner called SERVPRO of Bay County to restore the property as quickly as possible. The restaurant not only had water damage from the fire being extinguished but also had a thick layer of soot and smoke on the walls and ceiling.The SERVPRO of Bay County team took out drywall, doors and any other porous building materials that could not be cleaned free of odor. Everything that was left was professionally cleaned and left ready for reconstruction. This business owner was happy for a swift clean up allowing him to rebuild and reopen within three weeks.

Hurricane Florence victims get help from SERVPRO of Bay County

When Hurricane Florence caused massive flooding in both North and South Carolina the storm team from SERVPRO of Bay County jumped in to help. the majority of homes our team visited had damage from flood waters. In this case the team pulled out affected contents to then be sorted, inventoried and salvage what they could. This process is usually difficult and emotional for the homeowner, our storm team is exceptional at showing empathy while also working swiftly. In the after photo you can see it was necessary to cut the walls four foot up to dispose of contaminated drywall. Only then can the true drying process begin.

Commercial Water loss in Panama City

SERVPRO of Bay County is a Large Loss Response team and that is good for our community. This designation means we have the professional experience and the resources to handle large losses. After this commercial building suffered a widespread water damage they knew the first call had to be to SERVPRO of Bay County. Our LLRT project manager brought in three teams, one to start mucking out, one to inventory and pack out the many rooms of personal contents and the third was to help him determine the best drying method. It didn't take long to realize that a desiccant was the best form of dehumidification. As the after photo shows it took multiple tubes of ducting.

Commercial Building Ripped apart by Hurricane Michael

After Hurricane Michael made landfall in Panama City Fl, on October 10th 2018 local SERVPRO franchise owners found their newly purchased and remodeled building destroyed. To their dismay the reconstruction would have to start all over. As the weeks wore on and the work seemed endless, the sorting and demolition began and shortly thereafter Reconstruction Manager Keith Gosney could start the rebuild phase. With supplies and resources limited Keith's chosen team did a fantastic job of rebuilding the new home of SERVPRO of Bay County. Not only are owners Sean and Kellie Grier happy but the entire team is thankful.

Commercial Building Damage Cleanup

This commercial building in Panama City, Fl was ripped apart during Hurricane Michael. As you can see from the debris scattered in the before photo the roof was peeled off leaving insulation in piles and hanging from metal debris. This 60,000 square foot business had no area that was unscathed. SERVPRO went through all the steps of clean up and debris removal quickly and  effectively, more than once. Unfortunately the Bay County area continued to get rain storms weekly after Hurricane Michael and roof repairs seemed like they would never happen. As the after photo shows we were finally able to get the cleanup done and the area dry.  

Water Damage at Assisted Living Facility

This ceiling at an Assisted Living Facility in Panama City, Florida received water damage from a leaking roof. The SERVPRO of Bay County team started by inspecting and testing to determine the extent of the damage and used specialized equipment to remove the remaining water that was harder to access.

Water from above in Destin, Fl

This water trapped in a light globe is the result of a water heater burst in the unit above. Unfortunately the water was not discovered for several days which caused extensive damage. The home owner was thrilled they called SERVPRO of Bay County to make it "Like it never even happened."

Fire runs through house electrical wires

When this Beach house in Panama City Beach had a ceiling fan malfunction and catch fire. The fire followed the path of the electrical wiring showing up in every outlet and light switch leaving soot on the wall above and below.

Public Restroom Fire in Callaway

This fire in a public restroom caused quite a mess both by leaving soot and char but also from the fire extinguisher used to put it out. The damage was however not anything we couldn't handle. 

Equipped for large water loss

SERVPRO of Bay County knows if you have a large water loss you need large equipment. This is why we reinvest in the company and are always prepared. Having a desiccant dehumidifier in our line up is one way we can insure our commercial customers we are ready for any size disaster in Panama City Beach, Lynn Haven or Panama City.

Commercial Water Damage causes Business Interruption

This Commercial water damage in Panama City was a result of heavy rains and roof damage. SERVPRO of Bay County responded quickly to begin the restoration process. First steps were to extract the water and clean up the debris before starting a thorough cleaning of the building. SERVPRO of Bay County worked hard to get this business back up and running as quickly as possible.

Commercial Building destroyed in Panama City

This Panama City Commercial property was ripped apart during Hurricane Michael in October of 2018. SERVPRO of Bay County's Reconstruction team lead the charge as General Contractor for the rebuild. This is now the home of SERVPRO of Bay County, a fully restored and operating office space and warehouse.

Commercial Reconstruction in Lynn Haven

After Hurricane Michael destroyed much of the Florida Panhandle.  SERVPRO of Bay County continues to help rebuild infrastructure such as this credit union in Lynn Haven. With no job too big or too small here you can see drywall being placed inside. Our Reconstruction team is proud to be a part of rebuilding our Bay County community.

Hidden Talents

Our Warehouse Manager Tyler Hall treated us to his BBQ talent as he volunteered to do all the grilling for our recent Employee Appreciation Party. Not only were our belly's full of gratitude but so are our hearts. SERVPRO of Bay County is grateful for Tyler in many ways, he is a military veteran that continues to serve those around him! Your SERVPRO of Bay County teams Thanks you Tyler!

Employee Appreciation

Thank you and other words of affirmation were displayed during SERVPRO of Bay County's Employee Appreciation Party. One of the many reasons we have great employee retention is the love, care and gratitude we receive from owners Sean and Kellie Grier. SERVPRO of Bay County is a great team because of great leadership!

Handle with Care

SERVPRO of Bay County handles each job with the care and attention needed to protect everything not already affected. This home had a flood on the 2nd floor and the SERVPRO of Bay County team determined the ceilings would have to be removed from this kitchen. After accessing the entire situation our team knew it was best to protect the granite counter tops. Sometimes removing is an option this time it simply was not. This homeowner was thrilled to see SERVPRO take every precaution to protect their custom countertops.

Attic Fire

Since this fire was contained to the attic ice blasting was the chosen restoration method to help keep the rest of the home clean. Often times soda blasting is possible but in this case SERVPRO of Bay County knew other parts of the home would be affected with over spray. This customer was happy SERVPRO did the job not only quickly but efficiently.

Kitchen Fire in PCB Resort

This fire was caused by a guest setting groceries on a hot electric stove top. The fire quickly ignited and spread making a mess of this small resort kitchen and surrounding areas. The property manager was happy when SERVPRO of Bay County was quick to respond and clean up the damage.

Serving Others

This photo depicts the spirit of SERVPRO of Bay County. Our team was a host for the FUN in the SUN MUD RUN, a 5k muddy obstacle course. All the proceeds from this event went to four local charities. SERVPRO of Bay County team members worked hard and tirelessly to make this event a success.

General Contracting

Our SERVPRO of Bay County Construction Services can handle any size General Contractor job. We are confident in their abilities and thankful they could get us in our new office


No matter the size project our SERVPRO of Bay County Construction Services team can build or remodel your Bay county home or office

The Meeting Must Go On

After Hurricane Michael destroyed the SERVPRO of Bay County offices the team had to stick together and make things work. Our dedicated team made every effort to keep on track, including holding our morning work in progress meetings in a tent. Some days were cold, some were windy and some were both. But the great team at SERVPRO of Bay County stuck it out.


Cross training is vital to a successful team that's why at SERVPRO of Bay County we encourage it.

In this case our Commercial Marketing Representative did not hesitate to gear up with safety equipment before walking through a commercial mold loss. 

SERVPRO of Bay County named top 100.

SERVPRO of Bay County was recently named in the Top 100 in the country.  We strive everyday to exceed our customer's expectations and it shows in our referrals and our employee retention.  Way to Go Team SERVPRO of Bay County!

Big Brother- Big Sister Award Winner

Our very own Crystal Arnold was named Big of the Year from the Big Brother-Big Sister program in Bay County.  We are proud to have our employees involved in making our community a better place.  This is one of the reasons that our customers enjoy working with us.  Our employees love their community and it shows. Way to Go Crystal!

Sea of Green

The Sea of Green was a welcome site to those in the Florida Panhandle following Hurricane Michael.  The category 4 storm left behind a devastation that this area has not ever seen.  SERVPRO of Bay County along with franchises from all over the country were boots on the ground spreading hope and encouragement. 

Ankle Deep

Our team was recently called out to a large commercial job where they found themselves in 2 inches of water in over 11,000 square feet of space.  This was no challenge for our crews.  They rolled up their sleeves and pants and got to work.  After 11 hours it was "Like it never even happened."  

Blankets of Love

A Hope and Healing Event for the survivors of Hurricane Micheal was held in December 2018. This city sponsored event provided toys, and a highly anticipated visit from Santa. SERVPRO of Bay County gave out green blankets and provided hot chocolate for over 1000 attendees. This was a very special event that allowed our employees to give back to a community that so desperately needs a little TLC! 

Hurricane Michael Squad

a Group of SERVPRO employees getting ready for another Hurricane Michael relief event. 

Hurricane Michael destroyed thousands of homes in the Florida Panhandle.  "Displaced residents are counting on us to help them and we are going to do just that.  Getting them back in their home is a priorty for our team.  We understand how it feels because we are all in the same boat" said Sean Grier, owner of SERVPRO of Bay County.

First Responders Bowl

Our local First responders are always on the top of our Thank you list so when SERVPRO decided to sponsor the SERVPRO First Responders Bowl we were thrilled to participate. We made game day baskets and delivered them to our Bay County Sheriff's Dept, the Bay County EOC, Panama City Fire Dept, Panama City Beach Fire Depts, and Panama City Beach Police Department.

Another type of hero

After Hurricane Michael our area was left without power for 3 weeks. Our power companies and linemen worked tirelessly to restore power to 1000's of households and businesses. They quickly became our Heroes!

Commercial Water Damage

After Hurricane Michael we had water damage in  multiple units at a local Condominium in Panama City Beach Fl. Here we are staging air movers before taking them to individual units.

Our SERVPRO Bay County Team!

With the end of 2017 and the start to an amazing 2018, we want to take a moment to recognize our amazing SERVPRO of Bay County team! They make all of what we do possible! 

Bay County SHRM Human Resource Event, Huge Success!

SERVPRO of Bay County recently sponsored the local chapter of SHRM for their recent Leadership summit. The event was well attended and several national leadership speakers enlightened the group through out the day.  SERVPRO tempted attendees with delicious, hot, made on site cookies along with a short summary of our ERP app! 

Large Loss at a Resort.

LARGE COMMERCIAL SEWAGE LOSS AT A LOCAL HOTEL. We at SERVPRO of Bay County are often called to help in all kinds of situations.  This photo displays some of our crew's handy work in a recent sewage loss.  When a loss occurs in a public place being discrete and professional is of the utmost importance.

One of Our Own honored!

Talena Grawburg- Marketing, was honored recently.  Talena was awarded the prestigious Jean L. Schafer Ambassador of the Year Award by Panama City Beaches Chamber of Commerce.  We are so proud of Talena and her outstanding achievement!

Community involvement is a large part of SERVPRO!

Helping the community we live in is an important part of what SERVPRO of BAY COUNTY is all about! We encourage our employees to volunteer in a variety of community organizations.

Frye Agency takes the prize!

Congratulations to the Frye Agency for winning our "Most Creative Gingerbread House". During the holiday season we enjoy a good contest, so we take our insurance partners to task!  This year's contest was to make the most creative gingerbread house.  The Frye Agency even used a little special something (our truck) to put them over the top!

St. Patrick's Day Fun!

St. Patrick's Day contest with Broward Hall Insurance.

These girls and guys really out did themselves!  They decorated their office with our very own Lenny the Leprechaun.  Broward Hall managed to snag themselves a free lunch on us!

SERVPRO Storm Trooper

At SERVPRO of Bay County our crew of "Storm Troopers" are standing by 24/7 to help with all of your Water, Fire & Mold disasters. We are also available for a quick photo!

RJMW Adjusters Conference

RJMW Adjusters Conference SERVPRO was the Platinum Sponsor

CE Class

Continuing Education class for Insurance professionals

Panama City Christmas Parade

Our enthusiastic crew enjoying the parade festivities and the Grinch theme

ALS Ice Bucket Challenge

SERVPRO of Bay County crew doing the ALS Foundation Ice Bucket Challenge.  

It took them days to work up the courage to hit the ice, but once there they were all on board.  Thanks guys, for being a good sport for charity.

CAI Golf

The ladies of SERVPRO Bay County helping to support the CAI golf tournament supporting our local Habitat for Humanity