Recent Water Damage Posts

Protecting Your Bay County Home from Freezing Pipes

1/20/2024 (Permalink)

SERVPRO team member working on repairing water damage to an interior wall SERVPRO team member repairing water damage to interior wall.

Living in Bay County, we're fortunate to experience milder winters compared to some other regions. However, freezing temperatures can still occur during the winter months, posing a risk to your home's plumbing. To ensure your property stays safe and cozy, SERVPRO® offers valuable tips on protecting your Bay County home against freezing pipes and potential problems.

Understanding the Risks: When temperatures drop, the water inside your pipes can freeze, causing them to expand and potentially burst. This can result in significant water damage to your home. While freezing pipes might not be as common in our area, it's essential to be prepared.

Preventive Measures for Bay County:

  1. Insulate Your Pipes: Properly insulate all exposed pipes, especially those in unheated areas like basements, attics, and crawl spaces. Pipe insulation acts as a protective barrier against the cold.

  2. Seal Leaks: Inspect your home for any gaps or cracks that allow cold air to enter. Seal these openings to maintain a consistent indoor temperature.

  3. Disconnect Garden Hoses: Before winter arrives, disconnect and drain your garden hoses. Leaving them attached can trap water, increasing the risk of pipe damage.

  4. Drip Your Faucets: During exceptionally cold nights, let faucets drip slowly. This keeps water moving within the pipes and reduces the likelihood of freezing.

  5. Open Cabinet Doors: If you have pipes running through cabinets, open the cabinet doors during cold snaps. This allows warm air to circulate around the pipes.

What to Do If You Suspect Frozen Pipes:

  1. Turn Off Water Supply: If you suspect frozen pipes, immediately shut off the water supply to your Bay County home. This can help prevent further damage when the pipes thaw.

  2. Thaw Pipes Safely: Use a heat source like a hair dryer or heat lamp to gently thaw frozen pipes. Avoid using open flames or excessive heat, as this can damage the pipes.

  3. Call a Professional: If you're unsure how to safely thaw the pipes or if you suspect a burst pipe, it's best to contact a professional plumber. They can assess the situation and make necessary repairs.

Water Damage Mitigation in Bay County: Should you experience a burst pipe and water intrusion, taking swift action is essential:

  1. Turn Off the Water: Immediately shut off the main water supply to prevent further flooding.

  2. Contact SERVPRO: Reach out to our expert team at SERVPRO of Bay County. We specialize in water damage restoration and can respond quickly to minimize damage.

  3. Document the Damage: Document the affected areas through photos or videos for insurance purposes.

  4. Begin Cleanup: Start the cleanup process by removing excess water with towels or a wet/dry vacuum. Ensure proper ventilation to assist in drying.

Even in Bay County's mild climate, it's wise to be prepared for freezing pipe risks during occasional cold spells. Following these preventive measures and knowing how to respond can help safeguard your home against potential water damage. Should you ever face water damage issues, remember that SERVPRO is here to provide professional assistance in restoring your Bay County home.

Dealing with Flooding in Your Bay County Home: How SERVPRO® Can Help

1/7/2024 (Permalink)

Puddled water from flooding damage in a residential property Puddled water from flooding damage

Flooding can be a devastating and traumatic experience for homeowners in Bay County, Florida. Whether it's due to heavy rains, storm surges, or other water-related incidents, the impact on your home and belongings can be overwhelming. Knowing what to do when flooding strikes and how SERVPRO® can help can make all the difference in your recovery process.

Immediate Actions for Homeowners:

  1. Ensure Safety: The safety of you and your family should be the top priority. If flooding is severe or poses a risk to your safety, evacuate the premises immediately.

  2. Turn Off Utilities: Shut off gas, electricity, and water supplies to prevent further damage and hazards.

  3. Document the Damage: Before any cleanup or restoration begins, document the extent of the damage by taking photographs and videos. This documentation can be valuable for insurance claims.

  4. Contact Your Insurance Company: Notify your insurance provider about the flooding and begin the claims process as soon as possible.

  5. Seek Professional Help: Flooding can cause hidden damage, including structural issues and mold growth. Contact a professional restoration company like SERVPRO® to assess and address the damage.

How SERVPRO® Can Assist You:

  1. Rapid Response: SERVPRO® offers 24/7 emergency services, ensuring a swift response to your flooding situation. Our team will arrive promptly to assess the damage and start the restoration process.

  2. Water Extraction: Our advanced equipment, including powerful pumps and extractors, allows us to remove standing water quickly and efficiently.

  3. Drying and Dehumidification: We utilize state-of-the-art drying equipment and techniques to thoroughly dry the affected areas, preventing mold growth and structural issues.

  4. Mold Remediation: If flooding has led to mold growth, SERVPRO® has the expertise and tools to safely and effectively remove mold and restore your home's indoor air quality.

  5. Structural Repairs: Our experienced technicians can assess and repair structural damage caused by flooding, ensuring the safety and stability of your home.

  6. Content Restoration: SERVPRO® can salvage and restore your personal belongings, including furniture, electronics, and important documents.

  7. Odor Removal: Floodwaters can leave behind unpleasant odors. We employ specialized deodorization techniques to eliminate these odors and leave your home smelling fresh.

  8. Insurance Coordination: Dealing with insurance claims can be complex. SERVPRO® can work directly with your insurance company to simplify the claims process and ensure a smoother experience for you.

Peace of Mind for Bay County Homeowners:

When flooding strikes your Bay County home, SERVPRO® is here to help you navigate the challenges of recovery. Our team of skilled professionals is committed to restoring your home to its pre-flood condition as quickly and efficiently as possible. We understand the emotional toll of flooding and aim to provide peace of mind during a difficult time.

Don't hesitate to reach out to SERVPRO® for expert flood restoration services. We have the experience, equipment, and dedication to assist you in getting your life back to normal.

For more information on water damage from flooding Click Here

Winter Water Damage Prevention Tips from Your Bay County SERVPRO® Neighbors

12/30/2023 (Permalink)

SERVPRO technician on the job inspecting for water damage SERVPRO technician inspecting for water damage

Winter can bring about unique challenges for homeowners, including the risk of water damage due to cold temperatures, freezing pipes, ice dams, and heavy rains. At SERVPRO® Bay County is our home, we care about our community's well-being, and we want to share some helpful tips on how to protect your home from water damage during the winter months. However, should trouble strike, rest assured that we are here to help with our expert water damage restoration services.

Preventing Winter Water Damage:

  1. Insulate Pipes: Properly insulate your pipes, especially those in unheated areas like basements, crawlspaces, and attics. This helps prevent freezing and pipe bursts.

  2. Keep Heat On: Maintain a consistent indoor temperature, even when you're away, to prevent pipes from freezing. Open cabinet doors under sinks to allow warm air to circulate around pipes.

  3. Seal Leaks: Inspect your home for any gaps or leaks in walls, windows, and doors. Seal them with caulk or weatherstripping to prevent water infiltration.

  4. Clean Gutters: Regularly clean and clear your gutters of leaves, debris, and ice dams. Properly functioning gutters help direct water away from your home's foundation.

  5. Trim Trees: Trim overhanging tree branches that could become laden with ice and potentially fall onto your roof, causing damage and leaks.

  6. Roof Inspection: Inspect your roof for damaged or missing shingles, which can lead to roof leaks. Address any issues promptly to prevent water from entering your home.

  7. Proper Ventilation: Ensure proper attic ventilation to prevent ice dams. Adequate ventilation helps maintain even roof temperatures.

  8. Emergency Shutoff: Know the location of your home's main water shutoff valve. In case of a burst pipe, you can quickly turn off the water to minimize damage.

SERVPRO® Water Damage Restoration Services:

Despite your best efforts, water damage can still occur during the winter. In such situations, SERVPRO® is just a call away in Bay County. Here's why you can rely on us:

  • 24/7 Emergency Response: We provide round-the-clock emergency services because we understand that water damage can happen at any time.

  • Highly Trained Technicians: Our technicians are certified and highly trained in water damage restoration, using advanced equipment and techniques.

  • Fast Water Extraction: We use industrial-grade pumps and vacuums to swiftly extract standing water from your home.

  • Thorough Drying: Our advanced drying techniques, including dehumidifiers and air movers, ensure thorough drying to prevent mold growth.

  • Mold Prevention: We take proactive steps to prevent mold growth, safeguarding your home and health.

  • Content Restoration: We offer content restoration services to salvage and restore your belongings.

  • Repairs and Reconstruction: SERVPRO® can handle necessary repairs and reconstruction to restore your home to its pre-damage condition.

  • Insurance Coordination: We assist with insurance claims, making the process as seamless as possible.

At SERVPRO®, we are your neighbors in Bay County, and we are dedicated to helping our community protect their homes and recover from water damage when needed. For all your water damage restoration needs, trust SERVPRO® to provide fast, efficient, and reliable services. We are here to help, 24/7.

For other information regarding water damage Click Here

Expert Water Damage Restoration in Bay County, Florida: SERVPRO's Proven Approach

11/6/2023 (Permalink)

Interior Water Damage Aftermath of Interior Flood Damage

In the picturesque coastal region of Bay County, Florida, water damage can be a homeowner's worst nightmare. Whether it's the result of a hurricane, a burst pipe, or a roof leak, the impact of water damage can be devastating. But there's one team that stands out as your trusted partner for restoration, regardless of the job's size – SERVPRO.

Local Experience That Matters:

  • In Bay County, local experience is a valuable asset. Our dedicated SERVPRO team has deep roots in this community and understands the unique challenges that water damage can bring to the area. We know the local climate, the potential sources of water damage, and the best strategies to address them.

Skilled Professionals Ready to Serve:

  • Our team in Bay County is composed of skilled professionals who undergo rigorous training and certification to ensure they're equipped with the latest techniques and best practices. This dedication to excellence enables us to handle any size job with precision and efficiency, knowing the nuances of the local environment.

Cutting-Edge Equipment for Every Job:

  • Water damage can vary in complexity, but we're prepared for any challenge. In Bay County, we invest in state-of-the-art equipment to handle even the most demanding tasks. Our advanced moisture meters, dehumidifiers, and specialized drying equipment ensure that no job is too big or too small.

Initial Assessment in Bay County:

  • When it comes to water damage restoration, a thorough assessment is the first step. In Bay County, where the Gulf of Mexico and its weather patterns play a significant role, we meticulously evaluate the extent of the damage, whether it's caused by storms, flooding, or internal issues.

Safety Above All:

  • Regardless of the job's magnitude, safety is our top priority. In Bay County, where weather events can be unpredictable, we take immediate action to shut off electricity and gas, ensuring the safety of our team and the property's occupants.

Efficient Water Extraction:

  • Bay County residents can rely on us to swiftly remove standing water. With our local expertise, we know the importance of acting quickly, especially during hurricane season.

Thorough Moisture Detection:

  • The local climate in Bay County can create hidden moisture pockets in walls, floors, and ceilings. We utilize advanced moisture detection equipment to ensure no detail is overlooked.

Caring for Your Belongings:

  • Our team in Bay County handles furniture, belongings, and cherished items with care, minimizing further damage, regardless of the job's size.

Preventing Mold Growth:

  • With the coastal humidity in Bay County, mold prevention is essential. We take all necessary steps to control humidity and ensure thorough drying, no matter the scale of the water damage.

Dehumidification and Structural Drying:

  • Bay County's high humidity calls for the assistance of dehumidifiers and specialized drying equipment. We reduce moisture levels in the air and restore building materials, regardless of the damage's scope.

Comprehensive Cleaning and Sanitizing: - Whether we're addressing a small residential issue or a larger commercial challenge, we clean and disinfect all affected areas, preventing mold and bacterial growth and maintaining a healthy living environment.

Restoration Excellence in Bay County: - No matter the size of the job, we're committed to restoration that returns the property to its pre-damaged condition. We repair or replace damaged structures and materials, whether it's a home or a business in Bay County.

Meticulous Documentation: - Our thorough records, including photos and work logs, ensure that Bay County homeowners and businesses have all the necessary documentation for a smooth insurance claims process.

Transparent Communication: - We maintain open lines of communication with property owners in Bay County, ensuring that clients are informed about our progress, any adjustments, and what to expect, regardless of the job's size.

Thorough Final Inspection: - Before we consider our job complete, we perform a final inspection to ensure that all water damage has been effectively addressed, and the property is safe and habitable, no matter the size of the job.

Serving the stunning coastal region of Bay County, we understand the unique challenges presented by water damage. Whether it's a minor residential issue or a larger commercial crisis, our SERVPRO team is your trusted partner for recovery. Our local experience, skilled professionals, and cutting-edge equipment ensure that we're always prepared to serve you, no matter the scope of the challenge. In Bay County, we're more than just a restoration team – we're your neighbors, ready to help you get back to the beauty of the Gulf Coast.

Navigating Through the Storm: Your Go-To Guide for Water Damage Restoration in Bay County

10/18/2023 (Permalink)

Water damage restoration with SERVPRO Bay County After water damage was endured in Bay County residence, our experts came in to being restoration.

The charming Bay County, known for its picturesque landscapes and tranquil environments, is not immune to the unexpected water damage caused by storms, hurricanes, and floods. SERVPRO® is committed to providing quick, efficient, and professional water damage restoration services, ensuring that your home or business is restored to its former glory, “Like it never even happened.”

Understanding Water Damage:
Water damage is an unanticipated event that can bring significant stress and damage. Whether it’s a result of natural disasters, plumbing issues, or structural faults, immediate action is crucial. Our SERVPRO team in Bay County is equipped with state-of-the-art technology and expertise to manage and mitigate any extent of water damage.

Our process is thorough, ensuring not just the removal of water but also addressing any potential health and structural issues. We commence with an in-depth inspection and damage assessment, followed by water removal and drying, cleaning and sanitizing, and lastly, restoration.

Why SERVPRO in Bay County:

• Local Presence, National Strength: Based locally in Bay County, we blend the personalized touch of a local business with the robust resources of a national entity.
• Quick Response: Understanding the essence of time, our team is always ready to respond swiftly, minimizing the damage and the restoration costs.
• Highly Trained Professionals: Our team comprises experts trained in water restoration, applied structural drying, odor control, and upholstery and fabric cleaning.
• Advanced Techniques and Equipment: SERVPRO utilizes the most sophisticated equipment and innovative techniques to ensure your property is restored efficiently.

Bay County residents and businesses can rest easy knowing that SERVPRO is always ready to restore any size of water damage. We are committed to returning your property to its preloss state, ensuring it feels “Like it never even happened.” Remember, a prompt response is crucial in these events; reach out to SERVPRO for professional, efficient, and swift water damage restoration services.

How to Avoid Water Damage From Condensation on Your HVAC.

8/7/2023 (Permalink)

SERVPRO called in to extract water from Bay County home SERVPRO technicians called into extract water from utility area of flooded Bay County home.

During the warmer months, you are most likely to be running your HVAC more than ever to keep it cool in your home or business. Because of this, your HVAC creates plenty of condensation. That water needs somewhere to go and it’s easy for those lines to become clogged very quickly. This can cause your emergency line to either break or your drop pan to overfill. So what are you supposed to do if this happens and causes water damage?

  • First, call your HVAC company to service your unit. This is probably the easiest and most efficient method, however you will have to pay for the service.
  • Make sure you check your primary condensation line is slowly dripping water when your HVAC is on. This is usually located near the ground outside the home located in an  area of high foot traffic.
  • If your primary line is not dripping check the secondary line, usually located somewhere like above a window or door.
  • If the primary, or both lines are not dripping while the unit is on, that means there is blockage. Find a way to flush out or remove the potential blockage. The cleanout will usually be located close to the HVAC main unit. Make sure you thoroughly research how to properly clear your lines before attempting to!
  • Check your HVAC unit drip pan, make sure it has no holes or rust around it. If it is damaged you may need to replace it.

If you have experienced issues with water damage due to your HVAC leaking, call SERVPRO of Bay County today at (850) 785-1077!

SERVPRO Crews Have Vast Experience that Helps Us Anticipate Issues that a Bay County Homeowner Might Not Expect

3/2/2023 (Permalink)

Fire and water damage in Bay County home. Fire and water damage is serviced by Bay County SERVPRO technicians after emergency call was received.

SERVPRO Crews Have Vast Experience that Helps Us Anticipate Issues that a Bay County Homeowner Might Not Expect

In the aftermath of a fire damage incident in Bay County, you expect to deal with some issues like the accumulation of soot on surfaces, charring, or other forms of material deterioration from the combustion processes. Apart from varying types of damages, you are also bound to anticipate some restoration procedures such as demolition of sections of the house to remove damaged materials. However, during the restoration, other issues that you did not anticipate might develop. SERVPRO helps homeowners handle both the regular and unexpected aspects when restoring fire damage in their Bay County properties.
What processes of fire damage restoration commonly confuse Brandon property owners?
    •    The need to prepare for water damage in the aftermath of fire incidents
    •    The use of heat for restoration or preservation purposes when mitigating fire damage
    •    Damages extending beyond the main areas affected by the fire

Whenever properties are engulfed in flames, the first thought is to douse the flames in water. Even professional firefighters rely mostly on water to put out flames. Therefore, even though the fire is the root of damages at your property, you have to prepare for material deterioration caused by moisture action. Water worsens fire damage or even creates additional damages by:
    •    Causing deep soiling of fabrics and upholstery
    •    Compromising the structural integrity of porous and semi-porous materials
    •    Sparking microbial growth, which can lead to mold formation
    •    Staining materials

The SERVPRO team that responds to your fire incident is made up of different professionals, including IICRC certified water restoration technicians whose expertise can go a long way in managing the effects of moisture in the interior sections of your property. For instance, we understand the need to dry or remove wet materials within the first 24 hours. However, regular drying procedures such as boosting evaporation rates with air movers can spread loose debris all over the premises. Our technicians find better alternatives, such as setting up dehumidifiers in an appropriate location in the house to extract moisture from the air.

How else can we manage water damage at a fire damaged property?

Fast moisture removal is an excellent way to stop or prevent damages at a fire loss site. However, it cannot work against all kinds of moisture damage. For issues like deep, soiling, and staining might even worsen when you dry the affected material. Our SERVPRO technicians identify areas where such problems are likely to develop and take countermeasures. For instance, we lay protective sheets of paper or rugs over carpets in highly trafficked areas to avoid deep soiling as we prepare for other restorative processes.

Why would heat be necessary when restoring fire damage?

It might sound counterintuitive that heat might be used to resolve problems that develop because of a fire. However, heat has many positive aspects that help alleviate damage or fast-track the renovation processes. When cleaning surfaces where smoke residues or other soils accumulate, our technicians use heat to ease the process, minimizing the time or effort needed. Warmth helps speed up chemical reactions or break bonds, thus making cleaning products more effective. Different cleaning products require different temperatures for optimal performance. Our technicians rely on their experience or the instructions provided on product labels to determine the best temperatures for cleaning solutions.

Heat might also be useful in preventing secondary damages. For instance, exposure to moisture or high levels of humidity can cause internal components in electronics to rust, necessitating expensive restoration processes. Our technicians can protect your appliances in the affected areas by ensuring there is enough heat to prevent cooling to the dew point. Since the HVAC system is not likely to be operational, we find other ways to supply heat, including using portable heaters.

Isn't speed mandatory when mitigating the effects of fire loss?

A speedy response helps in many ways when restoring fire damage. For instance, you can stop the effects of corrosive residues like soot from staining stone or metallic surfaces permanently through quick action such as applying an oil film over the surfaces or pre-cleaning them. However, there are times when slowing down is a better approach. A specific example is when cleaning materials using chemical agents. After applying the products, you need to stop other actions giving the products sufficient dwell time to react with the soils or penetrate through the material. The dwell time depends on:
    •    The type of material involved
    •    The level of soiling
    •    The chemical agent used

Giving sufficient time simplifies the cleaning process, thus improving the overall turnaround time. It can also help eliminate the use of aggressive agitation, which can damage the underlying material.

Restoration of fire damage is rarely a straightforward process. Call SERVPRO of Bay County to make your emergency "Like it never even happened.”

Lower Levels can be a Spot Most Likely to Collect Flooding That Affects Your Home.

9/13/2022 (Permalink)

Bay County Home Begins Dry Out Process Bay county resident receives help from technicians of Bay County after flooding.

Flood damage? We have the equipment and expertise always available.

When flooding occurs in coastal areas, lower levels in a residence are most likely to experience the most significant volume of pooling water and potential contaminants. As damaging as these circumstances can become, our prompt response can reduce the spread and saturation of this standing water in your Bay County home to other places.  

The damage occurs quickly, causing the need for floor removal in your; choosing the right professionals makes a difference in these steps' efficiency.  As you might expect, our inventory of industry-leading tools plays a role in how we aim to protect area homes and save customers money.  

Some of the Efficient Tools We Use in Flood Recovery Include:  

Submersible Pumps: Extraction, where water exceeds two inches in depth, requires submersible pumps to remove. High-pressure pumps are ideal for water removal, though self-priming trash pumps are often necessary to manage debris in the water. 

Wet Vacuums: When water gets to a more manageable two inches or less in-depth, we can use versatile and portable options like wet vacuums to manage the remaining standing water.  

Containment Barriers: Establishing containment barriers creates drying zones that reduce the spread of floodwater to other areas of the lower level.  

Portable Heaters: The use of portable heaters in the established drying zones can promote a higher temperature on specific surfaces to promote evaporative drying.  

Air Movers: Airflow is vital to eliminating trapped moisture in structural elements and contents. Combined with dehumidifiers, these tools can almost single-handedly manage evaporation.  

Flooding can be challenging for any homeowner. Our team can help with efficient tools and strategies to make it "Like it never even happened." 

Drenched by Your Dishwasher?

8/5/2022 (Permalink)

Kitchen being dried out from a water damage Dishwasher, or other appliance, water damages? SERVPRO of Bay County is here to help!

One of the most common water damage emergencies that SERVPRO of Bay County responds to in homes throughout the community is “drenching by dishwasher.”  Many people start their dishwasher cycle before heading to work, going to bed, or heading out for a day of shopping, and unfortunately, this can allow extreme amounts of water to flow where it shouldn’t before being discovered.  So, what are some of the ways that your dishwasher can lead to disaster?

  • Worn Gaskets – these gaskets can allow small amounts of water to escape at first, and as the wear and tear becomes more severe, a large amount of water can be expelled.
  • Unlevel Dishwasher – an unlevel dishwasher can allow water to pool on one side or the other and leak out below.
  • Broken Door – if the door does not seal properly, water can quickly seep out, or even worse, the door can be complete pushed open during the wash cycle.
  • Supply and/or Line Damage – whether the lines come loose, have cracks or breaks, or begin to dry rot, a damaged supply line can lead to a large amount of water escaping into your property in a very short amount of time.

If your dishwasher, or any other appliance, causes water damage to your home, know that the SERVPRO of Bay County team is Here to Help.  We provide 24 hour a day emergency service and take great pride in providing the highest possible level of customer service when disaster strikes.  To learn more about our offerings, or schedule an appointment, please give our team a call at 850-785-1077.

Why Water Damages Shouldn’t Wait

7/22/2022 (Permalink)

SERVPRO crew cleaning up a water damage with SERVPRO logo Water Damages Shouldn't Wait! We're Here to Help, 24/7/365.

As property owners throughout the Panhandle of Florida know all too well, water damages can, and will happen.  While there is no fortunate time for a water damage to occur, frequently these issues come at the least opportune time, such as the middle of the night or on a holiday.  Because it is imperative that water damages DO NOT wait, SERVPRO of Bay County offers 24 hour a day, 7 day a week, emergency response to begin the mitigation process.  You may ask, but WHY shouldn’t water damages wait?  What difference will a few hours or a couple of days make?

  • Structural Damage – Water can travel surprisingly quickly through crevices, both visible and hidden, and into porous materials. Wood flooring, baseboard, and drywall can easily retain a large amount of water, leading to extended structural damage.  The faster the mitigation process takes place, the less time these materials have to absorb additional water, which can result in the ability to restore vs. replace items that were affected.
  • Secondary Damage – In as little as 48 hours, with the right temperature and material conditions, microbial growth can begin to form in water damaged areas. By reducing the amount of time that elevated moisture is present within a structure, the likelihood of growth is also reduced.
  • Odor – Over time, moist materials can begin to smell musty, leading to an odor throughout your home or business. These odors can be difficult to remove; the best course of action is to begin extraction and structural drying before odor begins.
  • Aesthetics – Water damage over time can lead to staining of walls and ceilings, bubbling of paint, peeling of wallpaper, buckling of flooring, and a host of other issues. Along with not being good for the structure of the property, these things are not visually pleasing.  Whether attracting customers to your business, or welcoming friends into your home, none of these issues are something you will want to contend with.

No matter when, or where in Bay County, you water damage strikes, our team is available and ready to help.  We take great pride in providing the highest possible level of customer service during these stressful situations and will work with both you and your insurance carrier to make your damage “Like it never even happened.”  To learn more about our various services, request assistance, or for any other questions, please give our office a call: 850-785-1077.

How do We Handle Water Damages?

5/25/2022 (Permalink)

Workshop floor with standing water Water Damage? Call SERVPRO of Bay County!

Water damages are bound to happen, whether from a deteriorated pipe, leaking refrigerator supply line, or one of a million other possibilities.  When these damages do occur, it is important to handle them as quickly as possible to limit the amount of affected area and reduce the likelihood of secondary damages.  One of the most frequent questions that we are asked when we take a call for a water damage is “how are you going to handle this?”  SERVPRO of Bay County utilizes industry leading technology, equipment, and practices to tackle even the most disastrous of damages, and here’s how:

  • 24 Hour Emergency Response. The quicker that we can arrive on site and begin assessing the damages the better.
  • Standing Water Extraction. Depending on the type of flooring, we have various equipment options to extract and remove any standing water present.
  • Stabilization of the Property. There are many steps that can take place during this phase, including placement of containment barriers, setup of drying and dehumidification equipment, and contents manipulation to better access the affected area.
  • Once these first steps have been taken, we will thoroughly assess the extent of the damages, formulate a plan for restoration and/or demolition, and begin coordinating all resources needed to take on the project.
  • Communication is Key! Throughout the course of the project, we focus on staying in communication with the stakeholder(s) involved and providing them with progress updates.  Along with these briefings, we will also extensively document our progress through photos, notes, and drying logs.

Serving the communities of Panama City Beach, Lynn Haven, Callaway, and surrounding areas, SERVPRO of Bay County takes great pride in providing the highest possible level of customer service when disaster strikes.  Day or night, rain or shine, we’re here to help!  To learn more or request our services, please give us a call: 850-785-1077.

Springtime Travel Plans? Safeguard Your Home Against Water Damage!

4/11/2022 (Permalink)

Leaves being cleaned out of a rain gutter on a home Prep your property before traveling!

The spring and summer months mean warmer temperatures, blooming foliage, and for many Bay County families, travel plans.  Whether you are relaxing in the mountains, or spending time with loved ones in another state, the last thing you want is a phone call saying, “I’m so sorry, but there’s been a water damage at your home.”  Help safeguard yourself and your property against this scenario by prepping your home before heading out of town.  How, you ask?  SERVPRO of Bay County offers these tips: 

  • Turn off the main water supply to your house before leaving. Since the water will not be in use, it may be beneficial to keep the water from flowing in case of a plumbing issue.
  • Check your pipes for any corrosion, cracks, or leaks before heading out.
  • Clear out debris from rain gutters. Clogged gutters can allow rainwater to back up onto your roof.
  • Double check that all doors and windows are closed and locked. Not only is this imperative to keep your property safe from burglary but can also help limit water intrusion.
  • Have a friend or neighbor check in on your home. Depending on the length of time you will be away, this approach may help limit the extent of damages if they were to occur.

In the unfortunate event that you do incur water damages at home while you travel, or at any other time, know that SERVPRO of Bay County is Here to Help.  Our team of experienced professionals utilizes industry leading equipment and techniques to quickly address these damages and begin the -mitigation process.  Looking to learn more about our services, or in need of assistance?  Give us a call at 850-785-1077!

Addressing Water Damages – The SERVPRO of Bay County Way

2/25/2022 (Permalink)

Drying equipment in the lobby of a hotel on Panama City Beach, Florida Water Damage? We're Here to Help!

Residential homes, condominium complexes, apartment buildings, multi-unit shopping centers, warehouses, schools….all of these properties have one major commonality: the risk for water damage.  Large on small, day or night, first floor or fourteenth, SERVPRO of Bay County has the training, experience, and equipment to help make your damage “Like it never even happened.”  So, how, exactly do we handle water damages?

24/7/365 Emergency Response

The SERVPRO of Bay County team provides emergency water damage response all day, every day, because water damages do not adhere to business hours.  The sooner the mitigation process begins, the less likely additional or secondary damages are to occur.  This, in turn, reduces expense for your property remediation.

Industry Leading Equipment and Training

SERVPRO of Bay County employees undergo training from the Institute of Inspection Cleaning and Restoration Certification (IICRC), in a variety of courses, including Water Restoration.  This training is the industry standard on how to appropriately handle property damages caused by water intrusion.  By adhering to these standards, our team provides a consistent service on every job performed

Along with our extensive training and experience, SERVPRO of Bay County utilizes a variety of specialized equipment and chemicals to provide the most expedited process possible.  Including commercial grade fans, dehumidifiers, and air scrubbers, our selection of equipment is specifically placed throughout the structure to achieve optimal drying for the materials present.

Communication is Key!

Throughout the water damage restoration process, our team strives to provide the highest possible level of customer service.  We understand that a water damage, whether at your home or business, can be very stressful; to help alleviate this stress we work to keep the lines of communication open with all parties involved.  Our team is experienced in working directly with insurance carriers, homeowner’s associations, property managers, and many other kinds of stakeholders.

When water damage strikes, know that SERVPRO of Bay County is Here to Help.  Serving the communities of Panama City, Panama City Beach, and surrounding areas, we are just one call away.  Need Assistance? Call 850-785-1077!

Condominium Water Damage? SERVPRO of Bay County is Here to Help!

9/7/2021 (Permalink)

Drying equipment in a condominium lobby Condominium Water Damage? Call SERVPRO of Bay County at 850-785-1077 for help!

Owning a condominium at one of the many beachfront properties throughout Bay County, whether on Panama City Beach, Mexico Beach, or somewhere in between, is a desire that many people have.  Family vacations, weekend getaways, or special holiday trips are just a few of the perks condominium ownership can provide, however, with this great reward can also come a great risk: Water Damages!

Water, whether from wind-driven rain or a broken pipe, tends to follow the path of least resistance as it travels downward.  This makes for an often-unpredictable path, that can damage many condominium units along the way.  With multiple owners and stakeholders within the same building, and affected by the same water, this can sometimes make condominium mitigation and restoration complicated.  SERVPRO of Bay County has numerous years of experience working with condominium owners, homeowner and condominium associations, and varying stakeholders in the condominium community, allowing us to provide the smoothest possible course through the restoration process.

As with any other water damage, the top priority is identifying and stopping the source of the water.  Once this has happened, our highly trained team can begin the process of inspecting, stabilizing, and drying the affected areas.  We will provide service for both the individual unit owners and the HOA simultaneously, while documenting the work as it progresses, to appropriately split costs for later invoicing.

When water damage strikes, whether on the 23rd floor or in the main lobby, SERVPRO of Bay County is Here to Help!  With a wealth of condominium experience, numerous IICRC certifications, and a commitment to provide the best possible customer service, SERVPRO of Bay County provides 24 hour a day, 7 day a week emergency response for condominium properties throughout the community.  Looking for additional information or service?  Call us today: 850-785-1077.

Why Won’t My Toilet Stop Running?

8/7/2021 (Permalink)

Standing water in a residence When water damage strikes, SERVPRO of Bay County is Here to Help!

It’s a necessity in every residential and commercial building: the toilet.  Proper toilet and plumbing maintenance are essential for helping to protect your property from the risk of water damage, but all too often, people find that their toilet just won’t stop running!  Fortunately, a running toilet is often a simple fix, with one of these three most common causes:

  1. A Broken or Dirty Flapper. The flapper is the rubber piece inside of the tank that stops the water from going down into the bowl.  This flapper is regulated by the flushing handle, attached to a chain.  If the flapper becomes damaged, warped, or soiled, the hole to the bowl will not seal properly, allowing the toilet to run continuously.  By turning off the water to the toilet, draining the tank, and inspecting the flapper, you can determine if cleaning or replacement will be necessary.
  2. Improper Chain Length. The chain between the flushing handle and the flapper must be the proper length to allow the flapper to seal properly after flushing.  If the chain is too short, the flapper will not be able to settle into the proper position to seal the toilet tank from the bowl.  Checking the chain for any damages, and adjusting the length if needed, can help correct any running toilet issues.
  3. Float Out of Position. This float regulates the water level within the toilet tank and is often accompanied by a fill level indication on the tank.  If the float is positioned too high, this will allow too much water into the tank, which will continually cause the toilet to run. 

Not only can fixing your running toilet help reduce the risk of a water damage, but it can also save quite a bit of money on you water bill.  If your toilet, or any other commercial or residential appliance, does happen to cause your home or business a water damage, know that SERVPRO of Bay County is equipped and prepared to help.  We have been serving the cleanup and restoration needs of Northwest Florida for over 30 years, giving us the experience, training, and expertise to handle damages of all sizes.

What is "Secondary Damage?"

7/23/2021 (Permalink)

Mold growing on a kitchen wall beside a doorway Mold growth is just one example of a secondary damage that can occur when water losses are not handled quickly!

In the cleanup and restoration industry, one of our top priorities, and one of the many reasons that we strive to provide the fastest possible service, is to limit the amount of secondary damage sustained at your home or business.  What is secondary damage though?  Are there different types of secondary damage?  What does it mean if my home or business does get secondary damages?  Let us dive into these questions below.

What is secondary damage?

Simply put, secondary damage is additional damage that occurs because of the original damage.  A speedy response to the original damage, coupled with professional restoration practices, greatly limits, and may even eliminate, secondary damages from taking place.

Are there different types of secondary damage?

Yes, many!  Let’s take a water damage from a supply line break for a refrigerator.  The original damage is what is done by the water pouring out of the broken supply line.  If left unattended, this water can seep into the surrounding baseboards and drywall, providing the perfect environment for mold growth.  This mold growth would then be a secondary damage.  Additional secondary damages that may arise from this original water damage could include odor within the building, or worse yet, depending on the amount of time lapsed, serious structural damages, such as rotting of floors.

What does it mean if my home or business does get secondary damage?

Secondary damages can have many implications: increased stress and worry, increased financial burden, more time needed for remediation and reconstruction work needed, and the list goes on.  Taking care of an issue before additional damages develop is always the best plan of action when it comes to cleanup and restoration services.

Here to Help with both your primary and secondary damages, SERVPRO of Bay County is proud to serve the communities of Mexico Beach, Callaway, Lynn Haven, and surrounding areas.  Our team of highly trained professionals is available for emergency response 24 hours a day, 7 days a week.  To learn more or request service, please give us a call at 850-785-1077.

Reducing the Risk of Residential Water Damages

6/1/2021 (Permalink)

Water Damaged Room in Panama City, Florida When water damages strike, call SERVPRO of Bay County at 850-785-1077 for help!

Residential water damages can occur at any time of the day, and on any day of the week,  potentially causing both heightened stress and a financial burden for Bay County homeowners.  Although completely avoiding or eliminating the chance for water damages is impossible, there are strategies that can be following to help reduce the risk of experiencing a water damage in your home:

Clean Out Your Gutters Regularly:

Clogged rain gutters on the exterior of your home can prevent rainwater from flowing down.  This can result in standing water on your roof, increasing the risk of a leak.  Cleaning out your rain gutters on a regular basis reduces the possibility of water damages, especially during the rainy season in the Florida Panhandle.

Regularly Check Appliances for Cracked or Leaking Hoses:

One of the leading causes of residential water damages is faulty appliance water supply lines.  Whether your dishwasher, refrigerator, washing machine, or other water-utilizing appliance, be sure to regularly check for any damages to your supply lines.  Water from these lines can often go unnoticed for longer periods of time, leading to more extensive damages to you home.

Know the Signs of Water Damage:

Water damages are often accompanied by staining on walls or ceilings, a musty odor, or standing water in unusual areas of your home.  If you notice any of these signs, thoroughly check your home for water intrusion.  The longer water has to soak into porous materials, the more extensive damages may become: limit your risk by recognizing water damages early!

If your property has sustained a water damage, trust the professionals at SERVPRO of Bay County to help.  Our team holds multiple industry certifications and has the experience and equipment to take care of damages of all sizes.  Serving Panama City, Panama City Beach, and surrounding communities, SERVPRO of Bay County is locally owned and operated, and offers 24 hour a day, 7 day a week emergency response.   To learn more or request service, give us a call at 850-785-1077!

There's Water Everywhere! What Do I Do?

5/13/2021 (Permalink)

Water on Flooring with Open Door SERVPRO of Bay County is Here to Help, 24 hours a day, 7 days a week!

Imagine coming home from work after a long, tiring day.  All you want to do is kick off your shoes and relax.  You step through the front door, and SQUISH!  You are met with the sound of your feet stepping onto wet carpet.  Immediately your mind starts racing, you ask yourself WHAT DO I DO?

Determine if it is safe to be in the residence!  Common hazards associated with water damages include sagging ceilings, slippery floors, and the risk of electric shock from the combination of water and electricity.  If you feel that the area is too heavily affected, do not remain indoors!  If you determine that you feel safe to proceed, you will want to turn off the water source.  When a large portion of the house is affected, it may be beneficial to turn off water supply to the entire structure.  If you can conclude that the water intrusion is isolated to one appliance or area (such as the dishwasher in the kitchen), you will want to turn off the water going to this area.

The water has stopped flowing, so now what?  Call SERVPRO of Bay County for help!  Our team of experienced professionals is available 24 hours a day, 7 days a week, to respond to water damage emergencies.  The quicker that the mitigation process is started, the less likely you are to incur additional damages.  Upon arrival, our team will evaluate the affected areas, begin extracting standing water, and formulate a plan for drying your property.  We take great pride in treating our customer’s property as we would our own and understand how stressful of a situation this can be.

Throughout your mitigation process, your dedicated Project Manager will provide an open line of communication about the job progress.  You can expect daily equipment monitoring, detailed drying reporting, and assistance in communicating with your insurance company.  SERVPRO of Bay County’s mitigation team are IICRC Certified, and possess the equipment, knowledge, and experience to handle water damages of all sizes.

If you’re met with the dreaded SQUISH! after a long day of work, CALL us at 850-785-1077.  Serving Panama City, Panama City Beach, Lynn Haven, and surrounding communities, SERVPRO of Bay County is Faster to Any Size Disaster!

What to Expect When Water Damage Strikes

3/5/2021 (Permalink)

Man extracting water from a residence in Panama City Beach Our team of highly trained technicians is Here to Help make your water damage "Like it never even happened."

It can be a very stressful situation when water damages occur in either your home or business.  In your home, the water can damage family mementos and possessions,  limit the amount of space available for you and your family, and cause a financial burden to bear.  In your business, these types of damages can limit your productivity, disrupt day-to-day operations, and cause a loss of income for you and your employees.  To reduce the severity of these potentially disastrous occurrences, SERVPRO of Bay County offers 24/7/365 emergency response to begin mitigating water damages ASAP.  When water damage strikes, it is important to understand how the damages can progress if not quickly handled:

Within Minutes

  • Water spreads throughout your property, beginning to saturate items within its path
  • Water is absorbed into walls, floors, upholstery, belongings, and other porous surfaces
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs & Paper Goods become damaged

1-2 Hours

  • Drywall Swells
  • Metal Surfaces Tarnish
  • Furniture and Flooring begin to warp/mold
  • Odors begin to form

48 Hours-1 Week

  • Microbial Growth begins to occur
  • Metal begins to rust
  • Doors & Windows begin to swell and warp
  • Biohazard contamination becomes possible

Over 1 Week

  • Structural safety becomes compromised
  • Microbial growth spreads
  • Restoration time and cost increase dramatically
  • Biohazard contamination poses a serious risk

If you home or business has suffered a water damage, call SERVPRO of Bay County at 850-785-1077.  We have the expertise, experience, and equipment to take care of you and your property as quickly as possible, helping to make your damage “Like it never even happened.”

Prepare Now For Wet Weather Ahead!

9/11/2020 (Permalink)

SERVPRO logo on rain background Has wet weather affected your home or business? Give SERVPRO of Bay County a call at 850-785-1077!

Over the next several days, the Florida Panhandle is forecasted to have quite a bit of wet weather moving through.  With this weather comes the potential for flash flooding, structural leaks, and wind driven rains.  To help reduce the likelihood of your home or business receiving water damages, take precautionary measures now:

  • Clean out roof gutters and downspouts. Clogged gutters allow water to back up onto your roof, increasing the chance of water intrusion into your home or business.
  • Remove loose debris from your yard. Debris, such as fallen tree limbs or unsecured lawn furniture can become dangerous during heavier winds.  These items can cause structural damage, such as broken windows, which can lead to water intrusion in your home.
  • Know Your Zone. Determine your flood zoning and prepare appropriately.  If you live in a flood prone zone, preparing sandbags may be necessary to help protect your structure.  Learn more about Bay County’s Flood Zones at
  • Follow guidance of local officials. Just as in a hurricane situation, flash flooding and heavy thunderstorms can cause the potential need for evacuation.  Follow the instruction given by local officials to keep yourself and your loved ones safe.

If your home or business experiences a water damage loss, know that SERVPRO of Bay County is Here to Help.  Our experienced team offers emergency water damage response, 24 hours a day, 7 days a week, allowing us to arrive quickly to begin mitigating the damages.  For more information about our services, call 850-785-1077, We’re Faster to Any Size Disaster.

Water Mitigation Process - Structural Drying

8/20/2020 (Permalink)

Water Damages to your Home or Business? Serving Panama City, Callaway, Lynn Haven, and Surround Areas, SERVPRO of Bay County is Here to Help!

When responding to a water damage emergency, SERVPRO of Bay County uses high quality equipment and industry leading techniques to begin the process of restoring your home or business.  After water removal and extraction have taken place, the primary focus is to dry and dehumidify your structure.  Depending on the materials that are affected, the atmospheric conditions in the home or business, and level of saturation that has occurred, our IICRC Certified team uses a combination of proven processes and strategically placed drying equipment to expedite structural drying.  Some of the instruments and techniques used by SERVPRO of Bay County include:

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture.
  • High-speed air movers to create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.
  • Use of drying mats or floor tinting to concentrate drying equipment to specific areas of higher moisture
  • Continuous monitoring of equipment and moisture levels to ensure optimal drying is taking place in a proper time frame.

If you home or business has suffered a water damage loss, give SERVPRO of Bay County a call at 850-785-1077 for help.  Serving Lynn Haven, Southport, Callaway, and surrounding areas, SERVPRO of Bay County is “Faster to Any Size Disaster!”

What Kind of Water is it?

7/28/2020 (Permalink)

SERVPRO of Bay County is Here to Help with all of you water damage needs in Panama City Beach, Grand Lagoon, Lynn Haven, and surrounding areas.

When you home or business experiences a water damage, it is imperative to begin the mitigation and remediation processes as soon as possible to limit the amount of damage sustained.  Untreated water damages can easily spread, creating both the potential for mold or bacteria growth and structural and contents damage.  One of the primary factors the professionals at SERVPRO of Bay County consider to properly begin the mitigation process is “What Kind of Water is it?”

  • Category 1, or “Clean Water” is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon factors such as time, temperature, and contact with contaminants.
  • Category 2, or “Gray Water” has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • Category 3, or “Black Water” is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Each of these categories of water requires a different mitigation approach, equipment, and materials.  SERVPRO of Bay County will inspect the damages sustained to plan the appropriate response and begin the process of safely working at your home or business.  Serving Panama City, Panama City Beach, and surrounding areas, SERVPRO of Bay County is Here to Help with all categories of water damage loss.  Give us a call at 850-785-1077, 24 hours a day, 7 days a week.

SERVPRO of Bay County's Water Damage Restoration Process

6/22/2020 (Permalink)

Water Damage in Your Panama City Home or Business? Call SERVPRO of Bay County at 850-785-1077!

At SERVPRO of Bay County, providing mitigation and restoration services after a water damage has occurred at your home or business is our top priority.  We know that water damage to your home or business can be a very stressful occurrence, and if not handled properly, can result in extensive damage, content loss, or business interruption.  We offer 24 hour a day, 365 day a year emergency response for water damages, allowing us to respond quickly, assess the damages, and formulate a plan to restore your property.  Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for mitigating water damage emergencies:

Step 1: Emergency Contact

Call SERVPRO of Bay County as soon as possible to begin the restoration process.  Even minor delays can significantly increase the damage to your home or business.

Step 2: Inspection and Damage Assessment

Upon arrival, our highly trained technicians will begin the process of inspecting the damages occurred and formulate a plan to help restore your property.

Step 3: Water Removal/Water Extraction

After the initial inspection has been completed, SERVPRO of Bay County will begin removing any standing or excess water from the property and begin to determine what materials may need removal.

Step 4: Drying and Dehumidification

After the excess water has been removed from the property, using industry leading technology and equipment, SERVPRO of Bay County will then begin the process of drying the salvageable materials and monitoring the results of the drying efforts. 

Step 5: Cleaning and Repair

Along with extraction, drying and dehumidification services, SERVPRO of Bay County also offers cleaning services for both the structure of your property, as well as any contents that may have been involved in the damage. 

Step 6: Restoration

Once all components of the loss have been addressed, you may need restoration services for drywall, baseboard, or other structural components.  As a licensed General Contractor, SERVPRO of Bay County offers a wide variety of reconstruction and building services.

When emergency water damage strikes, give us a call, 24 hours a day, at 850-785-1077.  Serving Panama City, Panama City Beach, and surrounding areas, SERVPRO of Bay County is “Faster to Any Size Disaster!”

Water Damage Restoration for Your Bay County Restaurant

6/1/2020 (Permalink)

SERVPRO of Bay County provides emergency 24-hour water damage restoration service in Panama City, Callaway and Mexico Beach!

Owning a restaurant can be a very rewarding experience, but also filled with many obstacles. With multiple sinks, toilets, and a dish washing machine, as well as natural weather occurrences, the potential for water damage within your business is high.  Water or flood damage in your restaurant can cripple your business and make it unsafe for you to continue standard operations until specific safeguards are in place. Contamination threats, such as bacteria or mold, that can arise from standing water, could close your doors immediately.  To protect your restaurant and keep business flowing after a water damage, call the professionals at SERVPRO of Bay County.   We have water restoration experts capable of addressing standing water and implementing drying solutions, as well as cleaning technicians and biohazard specialists if needed to ensure the safety of your restaurant.

Timely response to a water damage is essential in minimizing the disruption of business.  SERVPRO of Bay County offers 24-hour emergency water damage response, allowing us to address saturation and exposed materials quickly, and identify which areas are most prone to mold and microbial threats. We have a full line of potent antimicrobial products that can help to eliminate mold spores present on surfaces and protect them from potential colonization.

Removing any standing water in a timely fashion is necessary to not only protect the building your business operates in, but also your investment in the furniture, fixtures, and equipment in the restaurant.  From wooden legs of chairs and tables, to bases of booths, and carpets & upholstery, prolonged exposure to excessive moisture can warp and distort these structures to the point of requiring replacement.  SERVPRO of Bay County has industry leading drying and  extraction equipment and to give your restaurant the immediate attention it needs.

Call SERVPRO of Bay County today at (850) 785-1077 for your Clean Up and Restoration needs, We’re Here to Help!

Water Damage Do's and Do Not's

4/27/2020 (Permalink)

SERVPRO of Bay County is Here to Help 24/7/365 with your water damage needs!

Structural water damage can be caused by a variety of sources, including a leaky roof during a storm, a cracked pipe in the wall, a water heater failure, or clogged HVAC lines.  No matter the source, SERVPRO of Bay County can provide quick, emergency response to begin the remediation process.  Until our professional team arrives, here are a few suggested “Do’s” and “Do Not’s” pertaining to water damage in your home or business, to both keep you safe and better salvage any damaged belongings:


  • Remove excess water with mops or towels
  • Wipe water from wooden furniture
  • Hang rugs to dry
  • Move artwork and valuables to a dry, safe location


  • Plug in or use any electrical devices in rooms with standing water
  • Enter any rooms that have sagging ceilings
  • Attempt to lift any large waterlogged materials, as they may be too heavy to handle
  • Leave any colored items (such as magazines or dyed linens) on wet floors

When water damage strikes in Panama City, Panama City Beach, or surrounding areas, SERVPRO of Bay County is Here to Help.  Give us a call at 850-785-1077, 24 hours a day, 7 days a week.

Odor Removal after Water Damage

11/26/2019 (Permalink)

SERVPRO of Bay County provides 24-Hour emergency water damage restoration service in Panama City, Biltmore Beach, Port St. Joe, and surrounding areas.

Water damage of any kind is a severe problem that you want to resolve as fast as possible. Additionally, less favorable aspects of the damage can linger on after you finish the primary restoration process. Bad odor is one of those problems, which can result from a wide range of issues, including sewage waste dissolved in the floodwater, the scent from cleaning agents, and mold.

Why does water smell after time passes?

Removing all traces of smell left over after water damage to your commercial or residential property requires a clear understanding of why the smell occurred in the first place. Even clean water can smell when left stagnant over extended periods of time. Specific odors, such as the smell of rotten eggs, can indicate the presence of raw sewage, or the presence of hydrogen sulfide which is emitted when bacteria breaks down the natural sulfates in water. Some finishes or detergents can also leave scents behind that dissipate over time. Knowing the source of the smell helps determine which steps to take.

Removal of soiling and material deterioration 

The first step to eliminating odors after an event that causes water damage is to clean and remove all soils and deteriorated materials from the property. Various procedures are necessary for cleanup processes, including the use of cleaning agents to break down soils chemically, or agitation to manually remove stubborn soils and stains. Our SERVPRO of Bay County technicians can also remove carpets, pads, insulation, and other porous materials when necessary to eliminate odors.


Once the clean-up process is complete, there is a need to perform a comprehensive deodorization exercise. Various steps can help with deodorization, including direct injection, if the odor is concentrated within a small section, spraying, or fogging. SERVPRO of Bay County professionals use ULV foggers, which atomize the deodorizing agent so that it can penetrate deep into materials. The deodorizer used may be a combination of both a masking agent for immediate concealment of the odor and a neutralizer that pairs with the odor particles destroying them.

Restoring a flooded property to look and smell fresh takes effort and efficiency. Call SERVPRO of Bay County today at (850) 785-1077: We're Faster to Any Size Disaster.

Hidden Water Damage

9/12/2019 (Permalink)

SERVPRO of Bay County makes it “Like it never even happened.”- serving areas such as Callaway, Laguna Beach, and Bayou George.

It’s the water you don’t see…

Even the smallest  water damaged areas have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly restoration in the future  is to handle every water problem as a real threat to your residential home or commercial property. SERVPRO® of Bay County has the professional equipment, highly-trained staff and proven experience to detect and dry hidden water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Bay County will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO® of Bay County to detect and find hidden moisture:

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Bay County can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and deodorized.
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? SERVPRO® of Bay County has the training and equipment to make it “Like it never even happened.” Call SERVPRO of Bay County today at (850) 785-1077!

Condensation from your HVAC Can Cause Water Damage

8/13/2019 (Permalink)

During the warmer months, you are most likely to be running your HVAC more than ever to keep it cool in your home or business. Because of this, your HVAC creates plenty of condensation. That water needs somewhere to go and it’s easy for those lines to become clogged very quickly. This can cause your emergency line to either break or your drop pan to overfill. So what are you supposed to do if this happens and causes water damage?

  • First, call your HVAC company to service your unit. This is probably the easiest and most efficient method, however you will have to pay for the service.
  • Make sure you check your primary condensation line is slowly dripping water when your HVAC is on. This is usually located near the ground outside the home located in an  area of high foot traffic.
  • If your primary line is not dripping check the secondary line, usually located somewhere like above a window or door.
  • If the primary, or both lines are not dripping while the unit is on, that means there is blockage. Find a way to flush out or remove the potential blockage. The cleanout will usually be located close to the HVAC main unit. Make sure you thoroughly research how to properly clear your lines before attempting to!
  • Check your HVAC unit drip pan, make sure it has no holes or rust around it. If it is damaged you may need to replace it.

If you have experienced issues with water damage due to your HVAC leaking, call SERVPRO of Bay County today at (850) 785-1077!

Conditions in Bay County Might Be Right For Mold

7/1/2019 (Permalink)

SERVPRO of Bay County knows what to do if mold grows in your home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Bay County to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, Call Us Today (850) 785-1077!

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Bay County for mold remediation services.

SERVPRO of Bay County is the Fastest to Help with Water Damaged Property

6/7/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration service for Panama City, Panama City Beach, and the surrounding area.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Bay County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Bay County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Bay County

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Bay County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – SERVPRO of BAY COUNTY

Bay County 24 Hour Emergency Water Damage Service

5/1/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration service in Panama City and surrounding areas

SERVPRO of Bay County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - (850) 785-1077 - We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Bay County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Bay County

SERVPRO of Bay County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Water Damage? Call Us Today (850) 785-1077

Bay County Residents: Follow these Mold Safety Tips if You Suspect Mold

2/13/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.  

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Bay County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services:

SERVPRO of Bay County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (850) 785-1077

Away on Vacay: Preventing Water Damage

2/5/2018 (Permalink)

Lots of things can go wrong in your home while you’re on vacation, most commonly leaks and water damage. Read our steps below to learn how to help prevent and reduce the risk of water damage when you’re away:

Check for Leaks

Before you leave on vacation, be sure to check around your house for any leaks. Pipes under sinks, your water heater, anything resembling rust, cracks, or other damage. It’s important to check the seals around your windows and the exterior of your home as well. If you find any leakage, be sure to fix it right away so everything can be repaired and in good condition before you leave.

Inspect Appliances

Important appliances such as your dishwasher, washer/dryer, and refrigerator are all connected to your home by hoses. If these hoses are damaged in any way, they can cause major water damage to your home. Inspect your appliances and, if needed, replace their hoses prior to leaving on vacation.

Clean Your Gutters

Cleaning leaves and other debris out from your gutters before taking a vacation is an easy way to prevent potential blockage and build up. To learn more about the advantages of clean gutters, click here.

Turn Off the Water

Whenever you leave your home for an extended period of time, it’s important to turn off the water main and make sure the pipes are completely drained. This will stop any water from continually leaking in your home while you’re away. Simply run the water and flush your toilet after you turn off the water.

Have Someone Check on Your Home

Coordinate to have someone come over and check on your home while you’re away. Having a friend, neighbor, or family member keep an eye on your property can help keep it in good shape, and they can notify you immediately if something goes wrong.

With these tips, you can truly enjoy your vacation with the peace of mind that your home is safe from any potential water damage that could occur in your absence. If your home does suffer from water damage, call our team at SERVPRO of Bay County. We can help remove, repair, and restore any damage to your home.

Tips For Keeping Your Water Bill Low

1/11/2018 (Permalink)

We’ve talked a lot about how to prevent and reduce the risk of water damage in your home, but what about reducing the cost of water in your home?

Here are a few tips from our team of experts here at SERVPRO of Bay County that will help you keep your water bill lower while helping your home and the environment in the process:

1. First and foremost, it’s important to identify and then fix any water leaks you may have. Not only can leaks potentially drain thousands of gallons worth of water, they can lead to major water damage problems for your home. Check faucets, drains, and plumbing around the house to look and listen for any signs that could indicate a leak. If you find one, get it fixed right away!

2. Use your dishwasher! That’s right – running a full load of dishes in the dishwasher is actually a much more efficient use of water than washing dishes individually by hand. The key here though is running a full load, that’s how you’ll get the most out of your water usage.

3. Take shorter showers, or switch to a low-flow shower head. Reducing your shower time by even a couple of minutes makes big cuts in the amount of water you use from month to month. As an alternative, low-flow shower heads use 2.5 gallons per minute, which according to the US Department of Energy could end up reducing you water bill by 25-60 %, saving you a significant amount of money in utility bills.

4. Insulate your water pipes. One trip to the hardware store for some foam insulation cut in the shape of a pipe and your half-way there! Taping insulation to your water pipes will help them heat up water faster, which in turn means less time running water from your sink or shower waiting for it to warm up.

5. Limit your use of the garbage disposal in your kitchen sink. Instead, scrape whatever excess food that’s on your dishes into the trash, then place them in the dishwasher – remember? We want a full load! Disposals use a lot of water to flush things down the drain, so reducing its use will reduce the amount of water you’re using in your kitchen.

With these tips to get you started, you should start seeing a drop in your water utility bill in no time. By being mindful of your water usage and aware of the condition your pipes, faucets, and appliances are in, you can help prevent any costly water leaks or damaging water spills.


8/11/2016 (Permalink)

Water, is a source of life and refreshment, but can also be devastating!  We all need water to survive and in fact our bodies are made of mostly water, but when water is present in the wrong circumstances it can mean loss of life or property.  SERVPRO of Bay County deals with the later on a daily basis.

During a recent excessive rain event in our area our team was called into action.  Now, our normal M.O. is to kick into action, but this rain event put us into high gear!  Everyone on the SERVPRO team was on high alert and ready to help our community with this soaking.  I might add that at the start of this weather alert we were also called out to a very large sewage loss,  which only added to the stress of the situation.

Calls were pouring in and the team was at capacity, and that is when something wonderful happened!  The team, with the direction of our fearless leader, dug deep and made it happen.  Everyone was filled with the true spirit of teamwork!!  Office staff were now field staff, field staff were happily working over-time and what we like to call the “Green Dream Team” was taking it all in stride. We even received a little help from one of our fellow SERVPRO families in Macon GA.  We were taking care of our customers and in the end, that’s what is important to our team!

Today, it's still wet outside, but rest assured that our team is out there helping our community get dry and keeping water in the best place possible, their glass!

Supply lines can cause major disasters

1/18/2016 (Permalink)

Supply lines can cause disasters for not only you but also your neighbors.  SERVPRO of Bay County recently cleaned up a water damage caused from a leaking supply line. The home is a multi unit vacation condominium. Often such properties are left vacant for long periods of time such as in this case. Property management suspects the water leak went undetected for one week. In that amount of time 5 units total were damaged.

We are often asked what causes supply lines to leak. Multiple causes have been suspect. A hairline crack in the plastic tubing, fittings are tightened to tight just to name a few.

An easy method of prevention is to simply turn off the supply when leaving for long periods of time.

SERVPRO of Bay County stands ready 24/7 to respond to your disaster whether it be caused by water, fire, mold or vandalism. Call us today 850-785-1077