Step 1: 24 Hour Emergency Contact 

Begin the restoration process for your home or business by calling SERVPRO of Bay County.  We are available 24 hours a day, 365 days a year for water loss emergencies, large or small, in Panama City, Panama City Beach, and surrounding areas. When you are dealing with water damage, immediate action is extremely important: even a delay of a few hours can greatly increase the severity of the damages to the structure of your property, personal belongings, and valuables.  Our technicians will arrive on site as quickly as possible to begin the inspection necessary to move toward the processes of water extraction, damage remediation, and structural drying.  

We Answer the Phone Ready to Help
Call Today - (850) 785-1077

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Bay County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment